July 31, 2014

Patrons have access to JobNow! via the State Library through April 2013

JobNow is a unique service that features expert resume assistance, live interview preparation and career coaching.

JobNow services include:

  • Live Interview Coaching: Jobseekers get live interview practice from online job coaches.
  • Premium Resume Lab: Online resume/cover letter assistance from trained writing experts.
  • Job Resources: Users can draw from a carefully-selected library of interview tips, resume templates, career assessments, and other valuable resources.
  • Introducing Brainfuse Cloud Pack: Online storage for resumes, cover letters and other files important to your search. Files are always accessible and stored on the Brainfuse server in a secure environment.
Adult Learning Center

Designed for adult learners, our Adult Learning Center  offers test preparation (including the GED and the U.S. Citizenship Tests), an expert writing lab, study tools, and a unique academic skills center featuring live, online tutors.

JobNow is made possible through a federal American  Recovery and Reinvestment Act (ARRA) Broadband Technology Opportunity Program (BTOP) award funded  through the New York State Education Department/New York State Library.

Access to JobNow / Adult Learning Center

Residents of New York State may use JobNow here (using a New  York State  Driver License or Non-Driver Photo ID) or through their local library.

NOVEL Help Desk

Is your library registered with NOVEL?

Contact the NOVEL Help Desk to register!

Call the Help Desk: Monday – Friday
9:00 am to 4:00 pm Toll-free (877) 277-0250         

NOVEL staff answer questions regarding access, searching techniques, and troubleshooting.

In order to better serve NOVELNY customers,  the NOVELNY vendors (EBSCO, Gale, and Scholastic) now support libraries  by directly answering questions related to their products.

The following types of questions can be answered by the NOVELNY Help Desk:

  • Registration
  • General how-to´s
  • Questions about the NOVELny program and databases

The following types of questions should be directed to the individual vendors:

  • Updates in contact information (contact person, e-mail address, phone number, etc.)
  • IP updates
  • Requests for URLs, usernames and passwords
  • Statistics
  • Remote access

If you are already registered but need the web addresses for the databases, contact each NOVEL vendor:

EBSCOeptech@ebscohost.com or 1-800-758-5995
Galeaccess.gale.com/noveltech/ (to submit questions online) or gale.technicalsupport@cengage.com or 1-800-877-4253 (press 4)
Scholastic (Grolier)scholasticcustomersupport@scholastic.com or 1-888-326-6546 option 4